Description

Supervise, coordinate and delegate activities of service workers to insure that all upkeep, inventory and repair of grounds and buildings of the property are completed in an efficient manner. Maximize resident retention based on maintenance personnel’s effectiveness and attitude, response time, curb appeal, property amenities and involvement in resident activities as well as budget control and proper maintenance of the physical asset.

Job Responsibilities

• Schedule and direct supervision of all in-house and/or vendor work in partnership with the Community Manager. Lead the maintenance staff; delegate and/or participate in diagnosis of problems and repair in areas such as HVAC, electrical, plumbing, pool, carpentry, dry walling, exterior structural, and appliances.
• Ensure/conduct weekly inspections and participate in preventative maintenance to include pool, exterior lighting, filter changes, and apartment inspections.
• Responsible for the inventory, ordering and delivery of all necessary supplies and equipment for the service, custodial, and grounds departments under the direction and with the approval of the Community Manager. Approve Maintenance Department invoices for payment. Research and evaluate all current and potential products used in the maintenance and upkeep of the property.
• Assist in annual budget preparation. Monitor and control utility, repair and maintenance and capital expense per budget.
• Provide leadership and direction for all on-site employees under his/her supervision, which includes but not limited to: effective employee relations, compliance with employment law; ongoing training and motivation for staff. Ensure regular coaching, counseling and performance evaluations for all staff members. Assist in interviewing process for any potential service of ground personnel. Evaluate and manage schedules to control overtime costs.
• Schedule and perform preventative maintenance.
• Ensure timely, efficient response to service requests, make-readies, etc. Report unusual or extraordinary circumstances regarding the property or residents. Report all liability and damage incidents.
• Maintain the required property uniform and ensure a professional appearance for all service, custodial, and grounds personnel at all times.
• Required to rotate call with other service staff as well as back up Service Technicians as required.
• Miscellaneous- May be asked to assist other communities during staff shortages or emergencies. Assist with acquisitions/dispositions duties as required and participate in property tours with senior management.

TRAVEL REQUIREMENTS: Some travel required; or assisting at other communities for training and/or leadership management.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• 401k
• Medical
• Dental
• Vision
• Paid Sick Leave
• Paid Vacation time
• Bereavement Leave
• Maternity and Paternity Leave